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Director of Auto Physical Damage Claims Travelers Insurance- | ||||||
In concert with Field Product Line Manager & the Claim Center Vice President, ensure claim policies, procedures, and standards are implemented and maintained to ensure high quality, cost-effective case management. Assist Claim Center Vice President in providing direction to the PRIMARY DUTIES: Management of local QM (self review) process, including execution of the strategy, distribution of reports; analysis of results; and implementation of improvement plans. Coordinate marketing and Agency relations. Support Marketing by participating in sales and account management process. Represent the Company, ensuring favorable business relations and the acquisition and retention of profitable business. Manage ULAE and LAE (Loss Adjustment Expense). Develop and implement process improvement strategies that impact pay out, investigations, subrogation, structured settlement, and litigation management. Provide direction and technical guidance to the Service Center Staff. Develop and implement strategies and plans to address Unit Manager professional development. Make certain training needs are identified and addressed on an ongoing basis. Develop plans to ensure leadership and technical continuity for the organization. EDUCATION/COURSE OF STUDY: College degree or equivalent work experience. WORK EXPERIENCE: Highly motivated claims professional with proven track record or results. Extensive Claim management experience. Management of managers experience preferred. Comprehensive knowledge and understanding of marketing, underwriting and account management processes. Current on jurisdictional laws and regulations. CERTIFICATES/DEGREES: Insurance license(s) as required by state regulation. OTHER: Leadership Business and Marketing Knowledge Strategic Communication Relationship Management Workforce Management Technology Financial Trend Analysis In addition to an exciting environment, we offer: * Competitive base salary with additional opportunities for variable pay through recognition programs and incentive awards * 401(k) with company match * Comprehensive health plans that include coverage for same sex/domestic partners * Strong work/family and employee assistance programs * Tuition reimbursement * Vacation Purchase Plan * Training/Development opportunities We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. Explore what we have to offer. Travelers is an equal opportunity employer. We actively promote a drug-free workplace. For immediate consideration please go to travelers.com and apply to job number 787460. Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
Travelers has been recognized by Fortune Magazine as one of the most admired companies to work for, ranking 2nd amongst all property casualty insurers in 2009. Travelers was recently ranked Top Property & Casualty Company in BusinessWeek's Best Places to Launch a Career Survey!
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